Winneroo is owned and operated by Ludos Interactive Ltd, registered in England and Wales, company registration number 8137357. Our registered address is 237 Westcombe Hill, London, SE3 7DW, United Kingdom. Our VAT number is 138 3751 02.
We collect and use your information to provide you with the best possible free games and prize draw experience. We may host your details with companies that help us deliver our service (customer support, email service providers, prize suppliers, etc.) but they are not permitted to share or use your information for marketing purposes.
We sometimes send you information about our prize draws, offers and services but you can opt out from all communications by clicking an opt out link in our email newsletters, or by contacting us.
When you join Winneroo, we collect your name, email address, date of birth and location (if it's stored in your Facebook profile). We use this information to verify that you are 18 years old or older, determine that the draws are available in your country of residence, email you information about our draws, offers and services, and to display your name on the Winneroo website and applications if you win a prize.
1.2. Prize claim
Every time you win and claim a prize, we require you to provide us with your phone number and delivery address. We use this information to arrange delivery for your prize, and we may also send you information about other draws, offers and services.
1.3. Using Winneroo
We record every time you log into our website or any other service, and when you enter a draw or play our games. We use this information to find out what days, times and types of draws or games are most popular so that we can offer you the best free game and prize draw experience possible. We may also use this information in case of a dispute over a specific prize draw.
If you share Winneroo with your friends using Facebook, we store your and your friends' unique Facebook identifier so that we can credit your account with a point for every friend that joins Winneroo.
1.5. Website analytics
We use analytics software to collect anonymous information about website visits including (but not limited to) browser and type of device you are using, internet service provider, operating system, location, screen size, website you entered Winneroo from and Winneroo content you are viewing.
This information is non-personally identifiable, and we use it to ensure that our website is compatible and displays correctly with as many users as possible, and to target the most relevant websites and regions with our marketing campaigns.
1.6. Email marketing
When we send you email communications about our draws, offers and services, we record every time you open the email or click any link. We use this information to maximise email deliverability and to make the emails as relevant to you as possible based on your preferences.
We will not share your information with any third party for marketing purposes without your consent. We may however send you information about our draws, offers and services. If you do not wish to receive any communications from us, you can opt out by clicking an opt out link in our email newsletters, or by contacting us.
3.1. Prize providers
We may offer prizes such as discounted products, services and subscriptions where you are required to sign up to an external service to claim your prize. If you claim any of these prizes by registering an account with an external service, retailer or website, we do not accept any responsibility or liability for their privacy practices and your use of such services is always at your own risk.
3.2. Service providers
We may host your information with external service providers such as email distribution companies, gift suppliers and call centres. We will allow these companies access to your details only to provide a specific service, and they are not allowed to contact you for any other purpose.
We may disclose your information if it is required or permitted by law, or requested by a government department or regulatory authority where we reasonably believe that such action is necessary to comply with a judicial proceeding, court order, order from a regulator or police enquiry.
3.4. Business transfer
4.1. What is a cookie?
A cookie, also called a web cookie or browser cookie, is a small piece of data sent from a website and stored in your browser while you are using a website. The next time you visit the same site, the information stored in the cookie helps the website to recognise that you have visited the site before, and tailors the content based on your previous activity.
4.2. Tracking cookies
We use tracking cookies to save information when you access our website or any other service through a search engine or an external advertising campaign. This information is non-personally identifiable but once you register a Winneroo account, your personal details may be linked to the data stored in the cookie. We use this information to measure the effectiveness of our marketing campaigns.
4.3. Sharing cookie
Every time you share Winneroo with a friend using email, Twitter or any other method that sends your friend a link to Winneroo, clicking the link will store a cookie in your friend's browser. We use this information to credit you with a point when your friend joins Winneroo.
4.5. Third party cookies
Third party cookies are stored in your browser by a different service provider to the owner of the website you are using, and these may include banner advertising, embedded videos or any other externally hosted content. This information is anonymous but it has the capability to track your browsing across different websites and target advertising based on websites you have visited previously providing you with advertisements that are more relevant to your interests.
The third party companies that generate these cookies have their own privacy policies, and apart from allowing them to be served, we do not have access to their cookies. If you would like to disable third party cookies generated by advertisers or providers of targeted advertising services, you can turn them off by going to the third party's website and requesting them to stop storing any further cookies. Alternatively, you can adjust your browser's privacy settings to block cookies from these advertisers.
Last updated: 12th October 2016