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Frequently Asked Questions

What is Winneroo?

Winneroo is a free competition website where you can win free prizes.

Is it really free?

Yes it is. Winneroo is free to join and all competitions are free to enter.

What's the catch?

No catch. Prizes are sponsored and we may display ads on the website to make money so there's no cost to you at all.

So you're selling all my details?

Absolutely not. We will never sell or share your details with a third party for marketing purposes. The only communications you will receive are from us directly.

So you're going to fill up my inbox with spam?

No, but we will send you regular newsletters about our competitions, promotions and other offers we think might be of interest to you.

But I don't want any newsletters from you!

That's all right, you can opt out at any time. However you might miss some of our awesome competitions and offers. You're free to resubscribe at any time to receive our newsletters again.

Do real people actually win?

Yes we have winners all the time, just check out our winners page, everyone's there.

How do I know the draws aren't fixed?

Our service is independently verified by PromoVeritas the UK's leading promotion verification specialist's to ensure all draws are conducted fairly and all winners are chosen randomly without human intervention.

Why do I have to use Facebook to register and log in?

We use Facebook for registration and logging in because it's safe and secure, and also the quickest way to join Winneroo. It also makes it easy for you to invite your friends to Winneroo which is great because you earn a point every time any of your friends open a Winneroo account.

What's the point of the points?

The more you play and interact the more points you earn. If you earn enough points you can go up levels!

What are the levels?

Every new level you reach gives you access to more competitions and more prizes. The higher up you go, the less competition you will have so you're chances of winning will improve.

These are the point requirements for each level:

  • Level 1 = 1 - 24 points
  • Level 2 = 25 - 49 points
  • Level 3 = 50 - 99 points
  • Level 4 = 100 - 199 points
  • Level 5 = 200 points or more

Who can take part?

Anyone over the age of 18 is eligible to take part in our free competitions and games (as long as entering free competitions and playing free games is legal in your country of residence) but if you win a prize, you need to have an address in the UK to claim it.

What if I win, how do I claim my prize?

First of all congratulations! To claim your prize simply visit the My Prizes section under your My Account page. You simply need to confirm your address details to ensure we send the prize to the correct address.